Effective Date: January 24, 2024 Last Updated: May 15, 2026
Leading Beyond Limits LLC (“Leading Beyond Limits,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect information when you visit leadingbeyondlimits.com (the “Site”), purchase our products or services, register for a workshop, certification course, coaching engagement, or consulting program, or otherwise interact with us.
By using the Site or engaging our services, you agree to the practices described below.
Who we are
Leading Beyond Limits LLC is a leadership development and enterprise transformation company headquartered in Texas. We offer:
- Leadership workshops, retreats, and cohort programs
- Consulting and advisory engagements
- The Leadership Hub (hub.leadingbeyondlimits.com) — our self-paced learning platform, which has its own Privacy Policy
- Mindful Leader™ resources, frameworks, and downloadable tools
- The Empathy Conversation Cards (physical product)
- SAFe® and Agile certification courses
- 1:1 and team coaching
If you use the Leadership Hub, please review the Leadership Hub Privacy Policy for information specific to that platform.
Scope of This Policy
This policy applies to information collected through:
• leadingbeyondlimits.com and its subdomains (except the Leadership Hub)
• Forms, intake questionnaires, and registration pages
• Email, SMS, and phone communications with Leading Beyond Limits
• In-person and virtual events, workshops, and engagements
• Purchases of our products (including the Empathy Conversation Cards)
• Social media interactions with our official accounts
Information We Collect
We collect the following categories of information:
Information you provide directly:
• Name, email address, phone number, and mailing/shipping address
• Company, job title, team size, and role
• Payment and billing information (processed by our payment processors — we do not store full card numbers)
• Course enrollment details, certification preferences, and dietary or accessibility needs for in-person events
• Information you share during coaching sessions, intake calls, consulting engagements, or in workshop materials
• Content you submit through contact forms, surveys, or feedback requests
• Testimonials, photos, or videos you choose to share with us
Information collected automatically:
• IP address, device type, browser, operating system, and referring URL
• Pages visited, time spent on the Site, and links clicked
• Cookies and similar tracking technologies (see Section 7)
Information from third parties:
• Payment confirmation from our payment processors
• Registration details from event platforms (e.g., Eventbrite, Zoom, third-party LMS systems)
• Lead and contact data from referrals, partner organizations, or sponsoring employers
• Public information from LinkedIn or other professional networks where you have engaged with us
How We Use Your Information
We use your information to:
• Deliver products and services you’ve purchased or registered for
• Process payments, ship physical products, and issue invoices or receipts
• Send course materials, workshop logistics, certification details, and post-engagement follow-ups
• Communicate with you about your engagement, including reminders and scheduling
• Provide customer support and respond to inquiries
• Send marketing emails, newsletters, and event invitations (only if you’ve opted in — you can unsubscribe at any time)
• Send transactional SMS messages related to your purchases, registrations, or scheduled sessions (only if you’ve opted in)
• Improve our products, services, and Site performance
• Comply with legal obligations, tax reporting, and accounting requirements
• Protect against fraud, abuse, and unauthorized access
We do not sell your personal information to third parties.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under one or more of the following legal bases:
• Contract — to deliver products and services you’ve purchased
• Consent — for marketing communications, SMS, and certain cookies (you may withdraw consent at any time)
• Legitimate interest — for analytics, fraud prevention, and improving our offerings
• Legal obligation — for tax, accounting, and regulatory compliance
How We Share Your Information
We share information only with:
• Service providers who help us operate our business — including payment processors, shipping carriers, event platforms, CRM systems, email service providers, scheduling tools, and analytics providers
• Certification bodies — when you enroll in a SAFe® or Agile certification course, we share required information with Scaled Agile, Inc. or the relevant certification provider to issue your credential
• Client organizations — when your employer sponsors your participation in a workshop, cohort, or coaching engagement, we may share progress, attendance, and completion information with the sponsoring organization as agreed in our contract
• Coaches and facilitators — Leading Beyond Limits partners may have access to information needed to deliver your engagement
• Legal and regulatory authorities — when required by law, subpoena, or to protect our rights and the safety of others
• Successors in interest — in connection with a merger, acquisition, or sale of business assets
We require all service providers to handle your information in accordance with this Policy and applicable law.
Cookies and Tracking Technologies
The Site uses cookies and similar technologies to:
• Remember your preferences
• Analyze Site traffic and performance (e.g., Google Analytics)
• Support marketing and remarketing (e.g., Meta Pixel, LinkedIn Insight Tag)
• Enable certain interactive features
You can disable cookies through your browser settings. Disabling cookies may limit some Site functionality. Where required by law, we will request your consent before placing non-essential cookies.
Third-Party Services
We use the following categories of third-party services, each of which has its own privacy practices:
• Payment processing — Stripe, PayPal
• Shipping and fulfillment — USPS, UPS, FedEx (for Empathy Conversation Cards orders)
• Email and marketing — our email service provider for newsletters and campaigns
• Scheduling — Calendly or similar tools for booking discovery calls and coaching sessions
• Event delivery — Zoom, Microsoft Teams, Google Meet
• Certification partners — Scaled Agile, Inc. and other certifying bodies for credential issuance
• Analytics — Google Analytics
• CRM and form tools — our customer relationship management and lead capture platforms
• Website hosting — our hosting provider
We do not control these third parties’ privacy practices and encourage you to review their policies independently
Data Retention
We retain personal information only as long as needed to:
• Deliver the products or services you’ve engaged us for
• Maintain certification, attendance, and tax records as required by law
• Resolve disputes and enforce agreements
• Comply with legal obligations
When information is no longer needed, we securely delete or anonymize it. Course attendance, certification, and financial records are typically retained for a minimum of seven (7) years to meet tax and audit requirements.
Your Rights and Choices
Depending on where you live, you may have the right to:
• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information (“right to be forgotten”)
• Restrict or object to certain processing
• Request data portability
• Withdraw consent for marketing or SMS communications at any time
• Opt out of the sale or sharing of personal information (we do not sell personal information)
To exercise any of these rights, email support@leadingbeyondlimits.com. We will respond within the timeframes required by applicable law.
California Residents (CCPA/CPRA): You have specific rights including the right to know what personal information we collect, the right to delete, the right to correct, and the right to opt out of sale/sharing. We do not sell personal information.
EU/UK Residents (GDPR): You may also lodge a complaint with your local data protection authority.
SMS Messaging
If you opt in to receive SMS messages from Leading Beyond Limits, you may receive:
• Transactional messages related to your purchases, registrations, or scheduled sessions
• Reminders for workshops, coaching calls, or events you’ve registered for
• Occasional promotional messages (only with separate consent)
Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help. We do not share SMS opt-in data with third parties for marketing purposes.
Security
We use commercially reasonable technical, administrative, and physical safeguards to protect your information. However, no system is 100% secure. If you have reason to believe your information has been compromised, please contact us immediately.
International Transfers
Leading Beyond Limits is based in the United States. If you access the Site or engage our services from outside the U.S., your information will be transferred to and processed in the U.S., which may have different data protection laws than your country of residence.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted with a new effective date. Continued use of the Site or our services after a change indicates your acceptance of the updated policy
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us:
Leading Beyond Limits LLC 3900 Teleport Blvd, Unit 141381 Irving, Texas 75014 Email: support@leadingbeyondlimits.com Phone: 833-210-3670